How do I pay for shipping?
Shipping costs are not charged through Kickstarter. Instead, they will be calculated using BackerKit once we’ve sent out surveys and confirmed the dimensions and weights of the items. When you make your pledge, your receipt will show a charge of “$0.00 for shipping” – this is from Kickstarter. The actual shipping costs will be applied through BackerKit after the Kickstarter campaign ends.
Please keep in mind that the estimated shipping costs on the campaign page are based on current size and weight estimates of the products in each pledge tier. These estimates may change, but we strive to provide as accurate shipping prices as possible. It’s worth noting that due to the ongoing global shipping situation, final shipping prices might exceed our initial estimates. We will update the shipping price in your BackerKit survey as soon as we have their precise weights and dimensions.
Last updated: November 02, 2023 07:59
What happens when the Kickstarter ends?
After our Kickstarter ends, you’ll receive a receipt for your pledge. It’s important to check this receipt to make sure your pledge went through successfully. We won’t be able to deliver items to pledges that didn’t go through, so please double-check.
Once your pledge is confirmed, you can relax, knowing that your Ring of Chaos products will be made. But there’s more to do! We’ll send you a BackerKit survey where you can make any changes or additions to your pledge. This is also where we’ll charge for shipping. All shipping costs will be calculated in the BackerKit survey.
Important Note: We will only deliver products to backers who: A. Successfully pledged to one of the reward tiers. B. Successfully pay for shipping in their BackerKit survey.
Last updated: November 02, 2023 07:59
Can I change my pledge tier after the Kickstarter ends?
Absolutely! When we send you the BackerKit survey, you’ll have the chance to upgrade your pledge. This upgrade option is open to all backers, regardless of the tier you originally picked. Our goal is to provide you with a wide range of options to ensure you can fully enjoy Ring of Chaos!
Last updated: November 02, 2023 07:59
When and what will I be charged?
After the Kickstarter campaign ends on December 5th, Kickstarter will charge your chosen payment method automatically. Remember that you’ll still need to cover shipping (check our estimated prices) and any applicable sales tax. The exact amount depends on your order, location, and local tax rates. BackerKit will calculate this for you when it’s time to fulfill orders.
Last updated: December 13, 2023 10:30
How do I use BackerKit?
Using BackerKit is easy! You’ll receive surveys, instructions, and reminders as we make progress on Ring of Chaos. If you ever need to update your survey responses, add more items, change your shipping address, or make any adjustments, simply visit BackerKit before we lock in the delivery details. For any assistance with BackerKit, please reach out to their website directly at https://help.BackerKit.com/collection/544-im-a-backer.
Last updated: November 02, 2023 07:59
Will there be a pledge manager?
Yes, indeed! We’ll be using BackerKit as our pledge manager. About 2-3 weeks after the campaign concludes, you’ll receive an email with a survey. In that survey, you can share your address, upgrade your pledge tier, and add any extra items you’d like.
Last updated: November 02, 2023 07:59
Are there limited quantities for any of the products?
NO! We’ll make as many of every item as needed based on your pledges.
Last updated: November 02, 2023 07:59
Does Ring of Chaos include any AI-generated art?
No, it does not and will not. All of our art and creative work is made by humans, and is entirely original.
Last updated: November 02, 2023 07:59
Why should I back Ring of Chaos now? Can't I just wait until it shows up in retail?
We’re new to the board game space and this is our FIRST GAME. So while we certainly hope to have Ring of Chaos in your FLGS in 2024, this may be your ONLY chance to get a copy of Ring of Chaos. And while the Platinum Edition may be available in select FLGSs in 2024, there’s a very real possibility that Kickstarter may be the ONLY place to get the full Platinum Edition of Ring of Chaos! So grab your Ring of Chaos now while you have the chance!
Last updated: November 02, 2023 07:59
Have a question we haven't answered yet?
If you have a question we haven’t answered yet, if it’s something that would apply to everyone go ahead and add it as a comment! If it’s specific to you, go ahead and email us at [email protected].
Last updated: November 02, 2023 08:02
Where's can I see a picture of the additional battle maps that comes in the Platinum Edition?
We’re still designing it, but we’ll add it to our Kickstarter page as soon as it’s done!
Last updated: November 07, 2023 07:12
What is the "Sundrop" effect that's on the Platinum Edition minis?
Sundrop consists of coloring the models with strong contrasts of light and dark, giving the models a unique “old style” effect. It involves starting with a dark base coat and then applying a lighter coat over it, leaving the recesses and details dark.
Last updated: November 07, 2023 07:15
Can backers of the Retailer Combo Tier add all the add-ons to their pledges?
Yes, BUT any Retailer Discounts will NOT apply to those add-ons.
Last updated: November 07, 2023 07:15
I backed Ring of Chaos at a Platinum Tier in the first 48 hours. How do I make sure I get my free Pin of Chaos included in my pledge?
If you pledged a reward that includes a Platinum Edition in the first 48 hours, you’re automatically eligible to receive a free Pin of Chaos. After the Kickstarter campaign ends, we’ll add your Pin of Chaos in the Backerkit Pledge Manager automatically!
Last updated: November 07, 2023 07:30
I'm interested in the Hero Cards in the Platinum Edition, but what is "Spot UV" printing?
Spot UV is a popular coating technique where high-gloss UV coating is applied to a product, by using ultraviolet (UV) light to cure the printed material’s varnish. This spot UV printing method gives the targeted “spots” a shiny, vibrant aesthetic, and adds a protective coating to the printed product.
Basically it makes the art pop more—which for the Hero Cards will be amazing!
Last updated: November 07, 2023 07:38
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.